Shipping policy

Shipping & Delivery Policy

Last Updated: August 30, 2026

At The Luxury Label, we aim to process and deliver your orders as quickly and efficiently as possible. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Order Processing Time

Once your order is successfully placed and confirmed, we generally process the order within 12 to 24 hours.

Processing includes order verification, product preparation, quality checks and packaging before the order is handed over to our shipping partner.

Please note that order processing may take longer in certain circumstances, including:

  • Weekends or public holidays

  • High order volumes

  • Product availability

  • Unforeseen operational circumstances

2. Estimated Delivery Time

The estimated delivery time for most orders is 4 to 7 business days after the order has been processed and dispatched.

Please note that delivery timelines may vary depending on:

  • Your delivery location and state

  • Courier partner availability

  • Distance from our dispatch location

  • Weather conditions

  • Public holidays

  • Local restrictions or unforeseen circumstances

  • Other operational or logistical delays

Delivery timelines provided by us are estimates and are not guaranteed.

3. Shipping and Delivery Delays

While we make every effort to ensure timely delivery, The Luxury Label is not responsible for delays caused by circumstances beyond our reasonable control.

Delays may occur due to courier operations, transportation disruptions, weather conditions, local restrictions or other unforeseen circumstances.

We will make reasonable efforts to assist customers in tracking and resolving delivery-related issues.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp or another available communication method.

Please allow some time for tracking information to become active after the order has been handed over to the courier partner.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address and contact information while placing an order.

The Luxury Label may not be responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. Address changes may not be possible once the order has been processed or dispatched.

6. Delivery Attempts

Our courier partners may make one or more attempts to deliver your order.

Customers are requested to ensure that someone is available at the provided delivery address to receive the parcel.

If a delivery attempt is unsuccessful, the courier partner may reattempt delivery or take further action according to their delivery procedures.

7. Delivery Confirmation

Once an order is marked as delivered by the courier partner, it will be considered successfully delivered to the address provided by the customer.

We recommend checking your parcel carefully upon delivery and recording a continuous parcel opening video before opening the package.

For any issue involving a damaged or wrong product, please refer to our Return, Refund, Exchange & Cancellation Policy.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

The Luxury Label

Phone: +91 77709 59897
Email: theluxurylabel321@gmail.com

We are committed to providing you with a smooth and reliable shopping experience.